Privacy policy
Effective Date: 26/10/2024
This Privacy Policy describes how Core Pilates Studio (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our mobile application, website, and related services (collectively, the “Services”).
By accessing or using the Services, you consent to the collection and use of your information as outlined in this policy.
1. Information We Collect
We may collect the following types of information from you:
1.1 Personal Information:
Contact Information: Name, email address, phone number, and mailing address.
Payment Information: Credit/debit card details and billing address (processed through secure third-party payment processors).
Account Information: Username, password, and profile details when you create an account.
1.2 Health Information:
Pre-existing health conditions, fitness goals, and any other information you provide relevant to your participation in Pilates classes.
1.3 Usage Data:Information about how you use our Services, including your IP address, device type, browser type, operating system, pages visited, and time spent on the app or website.
2. How We Use Your Information
We may use your information for the following purposes:
2.1 Service Delivery:
To provide you with our Services, including booking classes, processing payments, and managing your account.
2.2 Communication:
To send you updates, confirmations, notifications, and promotional materials regarding our Services.
2.3 Personalization:
To personalize your experience, including recommending classes and membership plans tailored to your preferences.
2.4 Research and Analytics:
To analyze usage patterns and improve our Services, features, and customer experience.
2.5 Compliance:To comply with applicable laws, regulations, and legal requests.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
3.1 Service Providers:
We may share your information with trusted third-party service providers who assist us in operating our Services, conducting our business, or servicing you, such as payment processors, email service providers, and customer support platforms.
3.2 Legal Compliance:
We may disclose your information when required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
3.3 Business Transfers:
If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of that business transaction.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights
5.1 Access and Update:
You have the right to access and update your personal information at any time through your account settings or by contacting us directly.
5.2 Withdrawal of Consent:
You may withdraw your consent to the processing of your personal information at any time by contacting us, but this may affect your ability to use our Services.
5.3 Opt-Out:
You may opt-out of receiving promotional communications from us by following the unsubscribe instructions included in each email or contacting us directly.
6. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
7. Third-Party Links
Our Services may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and app, and the “Effective Date” will be updated accordingly. Your continued use of the Services after changes to this Privacy Policy indicates your acceptance of those changes.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Core Pilates Studio
62/1, 80 Feet Road, Near MS Ramaiah Hospital, Opp. Max Showroom,Ashwath Nagar, R.M.V. 2nd Stage, Bengaluru - 560094Email: info@corepilates.fitPhone: +91 9964179555
This Privacy Policy reflects our commitment to protecting your privacy and your personal information. Thank you for trusting Core Pilates Studio with your fitness journey!
